{"id":137619,"date":"2024-06-05T15:28:12","date_gmt":"2024-06-05T21:28:12","guid":{"rendered":"https:\/\/nbcs.mx\/?p=137619"},"modified":"2024-06-05T15:28:12","modified_gmt":"2024-06-05T21:28:12","slug":"mejor-atencion-a-la-ciudadania-con-servidores-publicos-capacitados-stbyds","status":"publish","type":"post","link":"https:\/\/nbcs.mx\/?p=137619","title":{"rendered":"Mejor atenci\u00f3n a la ciudadan\u00eda con servidores p\u00fablicos capacitados: STBYDS"},"content":{"rendered":"<p style=\"font-weight: 400; text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-137620 alignleft\" src=\"https:\/\/nbcs.mx\/wp-content\/uploads\/2024\/06\/FOTO-BOLETIN-STBYDS-CAPACITA-738x492.jpg\" alt=\"\" width=\"326\" height=\"217\" srcset=\"https:\/\/nbcs.mx\/wp-content\/uploads\/2024\/06\/FOTO-BOLETIN-STBYDS-CAPACITA-738x492.jpg 738w, https:\/\/nbcs.mx\/wp-content\/uploads\/2024\/06\/FOTO-BOLETIN-STBYDS-CAPACITA-1024x683.jpg 1024w, https:\/\/nbcs.mx\/wp-content\/uploads\/2024\/06\/FOTO-BOLETIN-STBYDS-CAPACITA-150x100.jpg 150w, https:\/\/nbcs.mx\/wp-content\/uploads\/2024\/06\/FOTO-BOLETIN-STBYDS-CAPACITA-768x512.jpg 768w, https:\/\/nbcs.mx\/wp-content\/uploads\/2024\/06\/FOTO-BOLETIN-STBYDS-CAPACITA-1536x1024.jpg 1536w, https:\/\/nbcs.mx\/wp-content\/uploads\/2024\/06\/FOTO-BOLETIN-STBYDS-CAPACITA-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 326px) 100vw, 326px\" \/>La Secretar\u00eda del Trabajo, Bienestar y Desarrollo Social de Baja California Sur (STBYDS), en coordinaci\u00f3n con el Instituto de Capacitaci\u00f3n para los Trabajadores del Estado de Baja California Sur (ICATEBCS), realizaron el curso \u201cProtocolo de calidad para la atenci\u00f3n al ciudadano\u201d, a fin de contar con capital humano eficiente para prestar una atenci\u00f3n digna y profesional a la poblaci\u00f3n que diariamente solicita alg\u00fan servicio, se\u00f1al\u00f3 Omar Antonio Zavala Ag\u00fandez, titular de la dependencia.<\/p>\n<p style=\"font-weight: 400; text-align: justify;\">\n<p style=\"font-weight: 400; text-align: justify;\">El curso tiene como objetivo que las y los participantes manejen el protocolo para la atenci\u00f3n al ciudadano con calidad al adquirir conocimientos, actitudes, h\u00e1bitos y poder realizar los desempe\u00f1os establecidos en los tres elementos de competencia que comprenden del Est\u00e1ndar de Competencia 0105 \u201cAtenci\u00f3n al ciudadano en el sector p\u00fablico\u201d, obteniendo herramientas de apoyo en caso de optar por un proceso de evaluaci\u00f3n.<\/p>\n<p style=\"font-weight: 400; text-align: justify;\">\n<p style=\"font-weight: 400; text-align: justify;\">Por su parte el encargado del despacho del ICATEBCS, Carlos Enrique Bustillos, hizo una invitaci\u00f3n a todos los servidores p\u00fablicos, a continuar fortalecimiento sus conocimientos con la capacitaci\u00f3n y aclarar todas sus dudas con la finalidad de mejorar los servicios que se brindan en las \u00e1reas del Gobierno del Estado. \u201cReconocemos el hecho de estar presentes adquiriendo herramientas para el \u00e1rea laboral y personal\u201d, puntualiz\u00f3.<\/p>\n<p style=\"font-weight: 400; text-align: justify;\">\n<p style=\"font-weight: 400; text-align: justify;\">Al finalizar el evento, las y los trabajadores se mostraron entusiastas y participativos, con la inquietud de aprender y aplicar protocolos de atenci\u00f3n, solucionar dudas y brindar atenci\u00f3n con calidez.<\/p>\n<p style=\"font-weight: 400; text-align: justify;\">\n<p style=\"font-weight: 400; text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>La Secretar\u00eda del Trabajo, Bienestar y Desarrollo Social de Baja California Sur (STBYDS), en coordinaci\u00f3n con el Instituto de Capacitaci\u00f3n<\/p>\n","protected":false},"author":1,"featured_media":137620,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-137619","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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