{"id":138509,"date":"2024-07-02T12:20:40","date_gmt":"2024-07-02T18:20:40","guid":{"rendered":"https:\/\/nbcs.mx\/?p=138509"},"modified":"2024-07-02T12:20:40","modified_gmt":"2024-07-02T18:20:40","slug":"operadores-del-9-1-1-son-capacitados-en-primeros-auxilios-psicologicos","status":"publish","type":"post","link":"https:\/\/nbcs.mx\/?p=138509","title":{"rendered":"Operadores del 9.1.1 son capacitados en primeros auxilios psicol\u00f3gicos"},"content":{"rendered":"<p style=\"font-weight: 400; text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-138510 alignleft\" src=\"https:\/\/nbcs.mx\/wp-content\/uploads\/2024\/07\/FOTO-BOLETIN-SSPE-OPERADORES-730x492.jpeg\" alt=\"\" width=\"360\" height=\"243\" \/>En el marco de los trabajos enfocados a mejorar el servicio que se brinda a la poblaci\u00f3n en la atenci\u00f3n de llamados de emergencia, despachadores del Centro de Control, Comando, Comunicaci\u00f3n y C\u00f3mputo (C4), es capacitado en curso, Primeros Auxilios Psicol\u00f3gicos en la Atenci\u00f3n de Mujeres V\u00edctimas de Violencia, dio a conocer su director, Bruno Cantarell Maytorena.<\/p>\n<p style=\"font-weight: 400; text-align: justify;\">\n<p style=\"font-weight: 400; text-align: justify;\">En la capacitaci\u00f3n, el personal encargado de canalizar los llamados de emergencia, conoci\u00f3 t\u00e9cnicas y estrategias de intervenci\u00f3n que implementan al momento de atender llamados de personas v\u00edctimas de un delito, conductas violentas o alteradas, de esta manera, controlar la situaci\u00f3n y recabar informaci\u00f3n necesaria para prestar la ayuda requerida de manera m\u00e1s eficiente y emp\u00e1tica.<\/p>\n<p style=\"font-weight: 400; text-align: justify;\">\n<p style=\"font-weight: 400; text-align: justify;\">\u201cCon este tipo de talleres, buscamos optimizar la calidad en el servicio que se presta a la poblaci\u00f3n y a su vez, ampliar los conocimientos del personal en temas de manejo de crisis y control de emociones, ya que ello, es fundamental en la labor diaria que realizan operadores y despachadores\u201d, se\u00f1al\u00f3 el servidor p\u00fablico.<\/p>\n<p style=\"font-weight: 400; text-align: justify;\">\n<p style=\"font-weight: 400; text-align: justify;\">La preparaci\u00f3n que tuvo una duraci\u00f3n de cuatro d\u00edas, fue impartida por la crimin\u00f3loga, maestra en perfilaci\u00f3n criminal, Isabel de la Garza \u00c1vila, quien forma parte del Centro Estatal de Pol\u00edtica Criminal; participando en esta primera etapa, despachadores de instituciones de seguridad p\u00fablica y auxilio, posteriormente capacitar al personal de operadores telef\u00f3nicos.<\/p>\n<p style=\"font-weight: 400; text-align: justify;\">\n<p style=\"font-weight: 400; text-align: justify;\">Finalmente, Cantarell Maytorena, puntualiz\u00f3 que los primeros auxilios psicol\u00f3gicos est\u00e1n dise\u00f1ados para reducir el estr\u00e9s provocado por alg\u00fan evento traum\u00e1tico, en este caso, tras haber sufrido alg\u00fan tipo de violencia, por lo que este curso, precis\u00f3, fue un espacio para continuar en la mejora de las \u00e1reas de oportunidad en atenci\u00f3n y canalizaci\u00f3n de llamados de emergencia.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En el marco de los trabajos enfocados a mejorar el servicio que se brinda a la poblaci\u00f3n en la atenci\u00f3n<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-138509","post","type-post","status-publish","format-standard","hentry","category-noticias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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